0845 450 0877
+44 1362 852299

Monday to Friday 08:00-19:00
Saturday 08:00-17:00

Job Vacancies

Due to the volume of applications we receive on a daily basis, if you haven’t heard from us within 10 working days please consider your application unsuccessful.

Customer Advisor
Full-time £15,000 to £18,000 (depending upon experience)

Join our inbound customer support team assisting customers with their holiday car hire requirements.

Location: Dereham, Norfolk.View full details

We are looking for Customer Advisors to join our busy in-bound customer support team in Dereham, Norfolk.

Duties to include:

  • Assisting customers and providing advice for overseas car hire.
  • Providing customers with quotes and taking car hire reservations over the telephone.
  • Overseeing our automated reservations system and responding to email enquiries.
  • Communicating with our International suppliers via telephone, email and fax.
  • Full training and support will be given.

Key Requirements:

  • A confident and polite telephone manner.
  • Exceptional attention to detail.
  • Excellent IT skills.
  • Good communication skills.
  • Self-motivated person, capable of working on own initiative as well as part of a team.
  • Previous experience of working in a call centre and/or customer services would be an advantage.
  • Geographical knowledge and knowledge of car models would also be an advantage.

40 hrs per week, working shifts within our opening hours which are 08:00 to 19:00 Monday to Friday, Saturdays and public holidays 08:00 to 17:00.
Holiday Entitlement: 25 days plus Bank Holidays.

To apply, please send your CV with covering letter, clearly indicating the job title to jobs@economycarhire.com.