Due to the volume of applications we receive on a daily basis, if you haven’t heard from us within 10 working days please consider your application unsuccessful.
Customer Advisor Join our busy reservations team.
We are looking for Customer Advisors to join our busy in-bound customer support team in Dereham, Norfolk.
Duties to include:
- Assisting customers and providing advice for overseas car hire.
- Providing customers with quotes and taking car hire reservations over the telephone.
- Overseeing our automated reservations system and responding to email enquiries.
- Communicating with our International suppliers via telephone, email and fax.
- Full training and support will be given.
- A confident and polite telephone manner.
- Exceptional attention to detail.
- Excellent IT skills.
- Good communication skills.
- Self-motivated person, capable of working on own initiative as well as part of a team.
- Previous experience of working in a call centre and/or customer services would be an advantage.
- Geographical knowledge and knowledge of car models would also be an advantage.
Full-time 40 hrs per week, working shifts within our opening hours which are 08:00 to 19:00 Monday to Friday, Saturdays and public holidays 08:00 to 17:00.
Holiday Entitlement: 25 days plus Bank Holidays.
Based at our head office in Dereham, Norfolk.
To apply, please send your CV with covering letter, clearly indicating the job title to email@example.com.