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Customer Advisor Join our busy reservations team.
We are looking for Customer Advisors to join our busy in-bound customer support team in Dereham, Norfolk.
Duties to include:
- Assisting customers and providing advice for overseas car hire.
- Providing customers with quotes and taking car hire reservations over the telephone.
- Overseeing our automated reservations system and responding to email enquiries.
- Communicating with our International suppliers via telephone, email and fax.
- Full training and support will be given.
- A confident and polite telephone manner.
- Exceptional attention to detail.
- Excellent IT skills.
- Good communication skills.
- Self-motivated person, capable of working on own initiative as well as part of a team.
- Previous experience of working in a call centre and/or customer services would be an advantage.
- Geographical knowledge and knowledge of car models would also be an advantage.
Full-time 40 hrs per week, working shifts within our opening hours which are 08:00 to 19:00 Monday to Friday, Saturdays and public holidays 08:00 to 17:00.
Holiday Entitlement: 25 days plus Bank Holidays.
Based at our head office in Dereham, Norfolk.